How Do You Remove Bad Reviews on Facebook
You lot know every customer who comes to your store or visits y'all online won't love your products or services. Some people take to the Cyberspace to air their complaints about your concern on platforms like Google or Facebook. Just what practice you practise when yous become a agglomeration of negative reviews?
On this page, we'll show y'all how to remove reviews from Facebook. If you discover you lot need assist managing your reviews, WebFX has a team of over 450 experts ready to help you with review management. With over 25 years of experience, you can feel confident that we will help you get and manage more positive reviews.
Can you lot delete reviews on Facebook?
When people exit spammy, false, or negative feedback on your Facebook folio, your immediate instinct is to remove the review. You're scared that it'll hurt time to come business and that you'll lose customers as a outcome.
Now you want to know how to delete reviews on Facebook. Unfortunately, there's no way to "delete" reviews from your page. Part of the integrity system of reviews is that companies can't delete reviews only because they speak ill of the company.
Reviews provide users with authentic experiences that help them make purchasing decisions. In fact, 92% of users trust recommendations over a brand. While you can't remove all negative Facebook reviews, in that location are steps you tin take to remove bad reviews from Facebook that are spammy or unfair.
How to remove reviews from Facebook
If you find you have spammy, irrelevant, or unfair reviews, you lot can take steps to rectify these reviews.
Report a review to Facebook
Facebook enables you to study reviews if they run into specific qualifications. You can have a review removed if:
- The review is not relevant to your business concern
- The review is unfair
- The review contains nudity or violence
- The review is harassment
- The review is spam
- The review contains hate oral communication
When you doubtable that y'all have a review that meets one of these qualifications, you can try to have Facebook remove it for you. Follow these steps to remove negative Facebook reviews:
- Go into your concern'due south Facebook account
- Go to the "Reviews" tab
- Find the review you want to dispute
- Click the exclamation box in the corner
- Select the option that best describes your review
- Input any additional information or explanation
- Submit
It may have Facebook some time to remove the review, so don't expect immediate action!
Turn off reviews
When you learn how to remove reviews from Facebook, you'll find an choice to plow off reviews completely. While this option isn't recommended considering reviews are and then valuable to your business concern, information technology is an choice you lot can choose. You may want to consider turning off reviews if your contour gets spammed with reviews that aren't legitimate.
For example, you could turn off reviews until Facebook can remove the spammy ones. Follow these steps to plough off reviews:
- Log into your concern's Facebook business relationship
- Click the "Settings" selection
- Click "Edit Page"
- Scroll downward to "Reviews"
- Switch to "Off"
Rectify the situation
Since you don't have a direct avenue to remove bad reviews from Facebook immediately, you may wonder if there are any other options that you could use to change a negative review. Well, adept news, there is! One of the best means to remove negative Facebook reviews is to get people to alter them past rectifying the situation.
When people accept a poor feel with your business concern, y'all can accept steps to reach out to them and brand information technology right. Responding to negative reviews is an excellent way to turn a negative review into a positive review. When yous go negative reviews, reply to them, and offering solutions to the problem.
Not only does it show you lot listen to your audition, just information technology also shows you're willing to brand things right to provide the best experience.
Should you always try to remove negative Facebook reviews?
You know how to delete reviews on Facebook, but is information technology necessary to attempt and remove negative Facebook reviews? If they're spammy or completely unfair, then yes, you'll want to remove them.
But your standard negative review? You might desire to reconsider. While you should try to resolve bug from negative reviews, aiming to remove negative reviews entirely isn't e'er the best movement.
People await to see negative reviews on your profile. In fact, 82% of shoppers specifically seek out negative reviews. Negative reviews lead people to spend five times as much fourth dimension on a website and tin increase conversion rates by 85%.
People don't trust businesses that only have positive reviews. They'll judge the brownie of your reviews if they're all five-stars. Having negative reviews helps yous have a more well-rounded profile.
People want to know what could get wrong and make their decision based on that data. Non to mention, if they meet yous responding to negative reviews instead of trying to remove bad reviews from Facebook, they'll feel confident that you own upwards to your mistakes and try to make information technology correct for your customers. Then, before you try to remove negative Facebook reviews that are authentic, consider how they could help your business gain new customers.
WebFX can help yous manage reviews for your business
Now that y'all know how to remove reviews from Facebook, you tin start looking at your reviews to see if you have spammy ones you need to remove. Merely if you lot're feeling overwhelmed with trying to find time to manage reviews, WebFX can help. At WebFX, we know how to remove bad reviews from Facebook and help yous attract more positive reviews to your profile.
We have over 785 glowing client testimonials that attest to the excellent work we practise for our clients. If yous desire to go across managing reviews, we've got your back. As a Facebook Marketing Partner, we can help you lot build your organic presence and run paid Facebook ads to reach new leads and grow your business!
Prepare to go started? Contact us online or telephone call us today at 888-601-5359 to speak with a strategist nigh our review management services!
Source: https://www.webfx.com/blog/social-media/how-to-remove-reviews-from-facebook/
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